Privacy Policy

Thank you for visiting the NutraHeal, Inc. (“NutraHeal”) website located at (the “Site”). The Site is an Internet property of NutraHeal. This Privacy Policy (“Privacy Policy”) covers our treatment of personal information and other information that we collect when end-users (“user,” “you” or “your”) accesses or uses the Site, downloads and/or views, including links to third-party resources and/or consumer information, informational blog posts and/or any text, video and other information pertaining to NutraHeal related products and services. Also included is other content or any informational content featured on the Site made available by NutraHeal including accesses, links and various contact forms as applicable to NutraHeal social media pages and accounts featured on third-party social media websites, such as Facebook®, Instagram®, LinkedIn®, Twitter® and YouTube®.

This Privacy Policy applies to the personal information collected on any of our Site or Sites, mobile application or document that links to this Privacy Policy, and in any other forum where NutraHeal has a direct relationship. Unless otherwise indicated at the time that you provide your personal information, any personal information collected at third-party retail locations is usually not provided to us and may not be subject to this Privacy Policy. Information on how to update, correct, or edit your personal information is included in this policy.

Please note, when you use our website, there may be information collected passively and captured and stored on our server logs due to the manner in which information is collected via technology.

Information Collected

We collect the following categories of information about you and in most cases the information collected covers multiple categories. When visiting our Site, you may be asked for certain types of Personal Information such as,

  • first and last name
  • mailing address including city, state, zip code
  • telephone number
  • e-mail address
  • credit card number, etc.

Other information about you may be collected such as your device like your MAC address, IPaddress, or other online identifiers including demographic information, such as your age, sex, and gender (some of which may be protected by applicable law) may be collected, and commercial information such as the products or services you have purchased, returned or considered, and your product preferences.

Cookies and Automatic Collection Methods

When you visit our website or use one of our mobile applications, and when you open or click on emails we send you, we, and third parties we work with, may automatically collect information from your browser or device using technologies such as cookies, web beacons, pixel tags, and similar technologies. Cookies are small text files that websites send to your computer or other Internet-connected device to uniquely identify your browser or to store information or settings in your browser. Web beacons or pixel tags are small images which are embedded into our website or emails that provide us with information about your browser or device, or whether you open or clicked on the emails we send you. These technologies enable us, or the third parties who place such technologies, to collect information such as device identifiers and online or other network activity information.

You may adjust your computer or mobile device settings to opt out of this. Please note that your opt-out only applies to the browser you use to submit your opt-out, so if you use multiple browsers or devices, you must opt-out on each browser, on each device. Your opt-out is enabled using cookies so once you opt-out, if you delete your browser’s saved cookies on a device, you will need to opt-out again on that browser on that device.

Commitment to Protecting your Privacy

NutraHeal is committed to the protecting the personal information you provide. We do not sell, rent or lease, trade, or share your information for any purpose including marketing purposes. Any personal information collected from you will be used only to process and fulfill any product orders or to improve and support our platform to better provide you with additional information, opportunities, promotions, and functionality for you.

You may volunteer to disclose Personal Information to us. If you do not want to disclose your Personal Information to us, please do not submit it.

In addition, we may disclose personal information about you to others,

  • If we are required to do so by law or legal process
  • To law enforcement authorities or other government officials
  • When we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity
  • When disclosure of your personal information is otherwise required or permitted by law
  • Or with your consent.

We will do our best to protect and secure your personal information and data and cannot guarantee security of data transmitted to our site. For any information received by NutraHeal, we will follow our strict procedures and security features to try our best to prevent unauthorized access. Any transmission is at your risk and you agree not to hold NutraHeal responsible for any breach of security while accessing the internet that is out of our control.

Retention of Information

NutraHeal will keep your information as long as it is necessary for the purposes identified when the information was gathered and to fulfill any orders you place including sufficient time to allow for customer service questions you may have and for any new purpose identified by NutraHeal with your consent. Information may be kept for longer periods of time for quality control performed by NutraHeal.

Customer Service or Call Centers

When you call one of our customer service centers about a product, delivery, billing question or for customer service, you may be asked for Personal Information that identifies you, along with additional information we need to help us promptly answer your question, such as your name, address, email address and a phone number where we might contact you. By completing or submitting a registration form or partial registration form you are consenting to receive SMS, wireless or other mobile offerings to your cellular phone. We may retain this information to assist you in the future.

Information We May Share – Third Parties

We may share your personal information with any existing businesses relationships and other new relationships developed in the future.

For service providers, we may transfer personal information to service providers who perform services on our behalf based on our instructions. We do not authorize these service providers to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements. Examples of these service providers include entities that process credit card payments, fulfill orders and provide web hosting, advertising, and marketing services.

For parties to a corporate transaction, we also reserve the right to transfer personal information we have about you in the event we sell or transfer all or a portion of our business or assets. Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use personal information you have provided to us in a manner that is consistent with this Privacy Policy. Following such a sale or transfer, you may contact the entity to which we transferred your personal information with any inquiries concerning the processing of such information.

For the other third parties, in addition, we may disclose personal information about you,

  • If we are required to do so by law or legal process
  • To law enforcement authorities or other government officials
  • When we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity
  • When disclosure of your personal information is otherwise required or permitted by law
  • Or with your consent.

We are not responsible for the activities and practices that take place or occur on any of the third-party websites and recommend you review the private policies of all third-party vendors.

Rights and Choices

Subject to applicable law, you may have the right to request access to and receive details about the personal information we maintain about you, update and correct inaccuracies in your personal information, and have the personal information deleted, as appropriate. These rights may be limited in some circumstances by local law. We may take reasonable steps to verify your identity before granting access or making corrections.

You can opt-out from receiving marketing or clientele communications by email by following the instructions within the emails you receive from us or by contacting us. Please note that your opt-out request is specific to the particular type of email communication you receive from us. For example, if you opt-out from a clientele email, you will no longer receive clientele email communications, but you may still receive email marketing communications from us.

Further, if you opt-out from both clientele email communications and marketing email communications, we may still send you transactional or operational emails. Examples of transactional or operational emails include, purchase or shipping confirmations, password resets, profile updates or other account related messages.

You can opt-out from receiving marketing communications by postal mail by following the instructions that may be included in a particular promotion.

You can opt-out from receiving text messages from us. Please note that this will only opt you out of the specific text messaging program associated with that number.

When you download one of our mobile applications, we may provide you with the option to opt-in to receive push notifications. You may, after downloading one of our mobile applications, opt-out of receiving push notifications by adjusting the settings on your mobile device.

When you use one of our mobile applications, we may ask you to share your location. You may choose not to share your geolocation details by adjusting your mobile device’s location services settings.

Targeted Advertising

We work with third party advertising companies (such as ad networks) to serve advertisements for us. These advertising companies may use cookies and other technologies to collect device identifiers and online or network activity information, such as information about the websites you visit over time and the advertisements you click on, in order to deliver advertisements that are targeted to you. You can opt-out of this form of targeted advertising from the companies we work with by changing your cookie settings. Please note that even if you opt-out of this form of targeted advertising, you may still see ads from us, but the ads will not be targeted based on behavioral information about you.

We also work with third-party platforms, including platforms operated by social networks, such as Google, and Facebook, to show you advertisements. We may convert your email address, telephone number, or other information into a unique value and have these third-party platforms match this unique value with a user on their platform or with other data they may have collected about you. This matching enables us to deliver advertisements to you and others on these platforms. You also can request that we refrain from using your personal information in this way by contacting us.

We currently do not change our tracking practices in response to “do-not-track” signals or other similar mechanisms. Third parties that have content or services on our website such as a social feature, analytics service, or an advertising network partner, may obtain information about your browsing or usage habits. These third parties do not change their tracking practices in response to “do-not-track” signals from your web browser and we do not obligate these parties to honor “do-not-track” signals.

We may use analytics services, such as Google Analytics, on our website, our social media pages, or our mobile applications to help us evaluate and analyze how visitors use these platforms.

Your California Privacy Rights

If you are a resident of the State of California certain other privacy-related rights may apply to you, including the right to opt-out of our sale of your personal information, as well as the right to know what personal information about you we have collected, whether your personal information was shared with third-parties in the preceding year and, if so, what categories of personal information were shared, as well as the names and addresses of those third-parties. Please see our Provisions for California Residents below for a more complete description of your rights as a California resident.

You have the right to request the following details about the personal information we have collected about you during the past 12 months:

  • the categories and specific pieces of personal information we have collected about you;
  • the categories of sources from which we collected personal information about you;
  • the categories of personal information we disclosed about you for a business purpose;
  • the categories of personal information we sold about you and the categories of third parties to whom it was sold;
  • the business or commercial purpose for collecting or selling your personal information.

In addition, you have the right to request that we delete the personal information we have collected from you (subject to certain exceptions).

We will not discriminate against you on account of your exercise of your California privacy rights.

Children Under the Age of Thirteen

This website is not intended for children under the age of thirteen and we do not knowingly collect personal information from children under the age of thirteen on the website. If we become aware that a child under the age of thirteen has provided us with personal information, we will delete the information from our records. Children under the age of 18 can use the Site under the direction and guidance of their parent or guardian.


If you are not a resident of the United States of America, you are not permitted to use the Site and/or Site offerings.

Capitalized terms not defined herein shall have the meanings set forth in the NutraHeal Site Terms and Conditions. If you do not agree to terms of this Privacy Policy in their entirety, you may not access or otherwise use the Site offerings.

This Privacy Policy may be updated and without prior notice to you to reflect changes in our practices. We will post a notice on our website to notify you of any significant changes to our privacy practices and indicate when it was updated. If you disagree with any changes of the Private Policy, please do not use the Site. By using the Site with the current policy or after posting changes to the policy, you agree to all changes.

Facebook® and Instagram® are registered trademarks of Facebook, Inc. LinkedIn® is a registered trademark of LinkedIn Corporation. Twitter® is a registered trademark of Twitter, Inc. YouTube® is a registered trademark of Google, Inc. Please be advised that NutraHeal is not in any way affiliated with Facebook, Google, LinkedIn, Twitter or YouTube, nor are the Site offerings endorsed, administered or sponsored by any of the foregoing entities.


If you have any questions or comments about this Privacy Policy, or if you would like us to update information we have about you or your preferences, please contact us. If we need to, or are required to contact you concerning any event that involves your personal information, we may do so by telephone or email.

Contact Information


Telephone: 1-877-402-HEAL (4325)